Privacy Policy

Introduction

Xelora ("we," "us," "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

Submit inquiries through our contact form
Subscribe to newsletters or communications
Create an account on our platform
Make a purchase or place an order

This information may include your name, email address, phone number, mailing address, and payment information.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

IP address and browser type
Operating system and device information
Pages visited and time spent on pages
Referring website addresses
Cookie data and similar tracking technologies

How We Use Your Information

We use collected information for the following purposes:

To process and fulfill orders and inquiries
To communicate with you about products and services
To improve our website and customer experience
To send marketing communications (with your consent)
To comply with legal obligations
To detect and prevent fraud or security issues
To analyze website usage and trends

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your device. We use the following types of cookies:

Essential Cookies: Required for website functionality
Performance Cookies: Help us understand how visitors use our site
Functional Cookies: Remember your preferences and settings
Marketing Cookies: Used to deliver relevant advertisements

You can control cookie preferences through your browser settings. For more information, see our Cookie Policy.

Data Sharing and Disclosure

We do not sell your personal information. We may share information with:

Service Providers: Third parties who assist with website operations, payment processing, and order fulfillment
Legal Authorities: When required by law or to protect our rights
Business Transfers: In connection with mergers, acquisitions, or asset sales

All third-party service providers are required to maintain the confidentiality and security of your information.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of personal information we hold about you
Correction: Request correction of inaccurate information
Deletion: Request deletion of your personal information
Objection: Object to processing of your information
Portability: Request transfer of your data to another service
Withdraw Consent: Withdraw consent for marketing communications

To exercise these rights, contact us at [email protected].

Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly to stay informed about how we protect your information.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Xelora
Štefánikova 34
949 01 Nitra
Slovakia

Email: [email protected]
Phone: +421 37 905 18 642